Terms of Service

These Terms of Service ("Terms") govern your use of your Habitude account and of the Habitude apps at www.habitude.my: Habitude Chores and Habitude Fitness (each an "App"; together with your account, the "Services"). Habitude Fitness has two parts, MacroTrack (nutrition) and Training, each available separately. By creating a Habitude account or using an App, you agree to these Terms. If you do not agree, do not use the Services.

Part A applies to everything. Part B adds rules for Habitude Chores, Part C for Habitude Fitness and its MacroTrack part, and Part D for its Training part.

Part A — Your Habitude account and purchases

1. Your Habitude account

• One Habitude account gives you access to every App and part you subscribe to or have been given access to, at www.habitude.my, with a single sign-in. Each device remembers which App you last opened there and opens it for you; you can switch Apps at any time.
• You must be at least 18 years old to create a Habitude account.
• You are responsible for keeping your login credentials confidential and for all activity under your account. Tell us at support@habitude.my if you think someone else has accessed it.
• Keep the email address on your account current: we use it to verify your account, reset your password, and send purchase confirmations.

2. Subscriptions

habitude apps, and each part of Habitude Fitness, are sold as subscriptions, billed monthly or yearly. What is offered, and current prices in Canadian dollars, are listed on our Pricing page and shown again before you pay. A subscription renews automatically at the end of each billing period, and the card on file is charged the subscription's price, until you cancel. It unlocks what you subscribed to for the Habitude account that subscribed. Where the Pricing page offers a bundle, subscribing to every app in it together costs the bundle price. Payment is processed by Stripe, a third-party payment processor; see Section 5 and our Privacy Policy for what that means for your data.

Free trial: When a free trial is offered, it applies to an account's first subscription only, and its length is shown on the Pricing page and before you pay. You add a card at checkout, but nothing is charged during the trial. When the trial ends, the subscription you chose starts and your card is charged its price, unless you cancelled before then. We email you when the trial starts, about a week before it ends and the day before it ends, with the date, the amount and a link to cancel. Each card can be used for one free trial: if a card already had one, the new trial is cancelled right away, nothing is charged, and you can still subscribe without a trial.

Price changes: If we change the price of a subscription, we will email you at least 30 days before the new price applies to it. You can cancel before then and the new price will never be charged.

Required disclosures (Quebec Consumer Protection Act, distance contracts): Before you pay, you will be shown our legal name and address, a description of what your subscription unlocks, its price and how often it is charged, any free trial, and this cancellation policy. A confirmation will be sent to your email after you subscribe, and a receipt after each payment.

Cancelling: You can cancel at any time from your account page, with the cancel link in our subscription emails (no sign-in needed), or by writing to support@habitude.my. A cancelled subscription is not renewed: you keep access until the end of the period already paid for (or of the free trial), and you are not charged again.

Refunds: You may request a full refund of any payment within 7 days of receiving its receipt email, no reason required, by writing to support@habitude.my. A refunded subscription is cancelled, and what it unlocked is removed from your account. Beyond that window, payments are non-refundable except where Quebec's Consumer Protection Act or other applicable law entitles you to a refund regardless of this policy (for example, if a required disclosure above was missing or inaccurate).

Plus plans: MacroTrack+ is MacroTrack with its AI features (meal photos and the weekly review), and Habitude Fitness+ is Training with MacroTrack+. Each is a single subscription that includes everything in it: cancelling it ends all of it. If you already subscribe to MacroTrack or Habitude Fitness, moving up changes that subscription instead of adding a second one: you're charged the difference in price for the rest of your current billing period (nothing during a free trial), and the new price from your next billing date. You can move back down from your account page. AI features can have a fair-use limit, shown in the App (for meal photos, a number of photos per day).

MacroTrack+ preview: a new account's first subscription that includes MacroTrack (MacroTrack or Habitude Fitness) also includes MacroTrack+ for its first 7 days, at no extra charge. When the preview ends, MacroTrack+ switches off by itself: your plan and its price don't change, and you're never charged for MacroTrack+ unless you choose to move up. A refunded or cancelled subscription ends its preview too. A few days after the preview ends, we may email you once to offer MacroTrack+; every offer email has a link to stop them.

We may occasionally give access to an App or part at no charge (for example, to a partner, for testing, or as a support gesture). Free access can be withdrawn; a paid subscription cannot be withdrawn before the end of the period paid for, except as described above.

3. Referral codes

If you sign up with a referral code from someone who promotes habitude, we record which code you used, and its owner may earn a commission on your purchases. Using a code does not change your price, and we do not share your name, email address or app data with the code's owner.

4. Acceptable use

You agree not to:

• Attempt to access another person's or family's account or data, disrupt the Services' infrastructure, or reverse-engineer them beyond what applicable law permits;
• Create accounts automatically or in bulk, or try to get around the sign-up verification, rate limits or payment;
• Use Habitude Chores to facilitate any real financial transaction, lending, or interest arrangement outside what the App's own advance/settlement features are designed for;
• Enter content (chore names, goal titles, meal names, exercise names, notes) that is unlawful, abusive, or infringes someone else's rights.

5. Third-party services

habitude relies on third parties to operate:

• Stripe — processes app purchases. Stripe's own terms and privacy policy govern the payment data it collects directly from you (e.g., card number). We do not receive or store your card details.
• Service providers — a hosting provider for the Services and their databases (see our Privacy Policy, Section 4, for where data is stored), an email delivery provider for account, purchase and support emails, and a bot check on the sign-up page.
• Browser push services — if you turn on notifications in Habitude Fitness (rest alerts and reminders), they are delivered through the push service of your browser's maker.
• Anthropic — with MacroTrack+, estimates the foods, portions, calories and macros in a meal photo you send, and writes your weekly review, using its Claude AI model.
• Health Canada's Canadian Nutrient File — the source of MacroTrack's food and nutrient data (used under the Open Government Licence – Canada).

MacroTrack's photo shortcut gives you a prompt to use with an AI assistant you choose. Sending your photo to that assistant happens outside habitude, under that service's own terms and privacy policy; we never receive the photo.

With MacroTrack+, a photo you take or pick in the meal form is sent through our server to Anthropic for an estimate, and isn't stored; your weekly review is written from a summary of your week's numbers (see our Privacy Policy, Section 1). Send photos of your meals only: no people, documents or anything else you wouldn't want analyzed.

We are not responsible for the acts or omissions of these providers beyond what's required by law, but we choose providers that we believe handle data responsibly, and we do not authorize any of them to use your data for anything beyond providing their service to us.

6. Disclaimers

The Services are provided "as is." We do not guarantee they will be uninterrupted, error-free, or available at all times. App-specific disclaimers are in Parts B, C and D.

7. Limitation of liability

To the maximum extent permitted by law, habitude and its operator are not liable for any indirect, incidental, or consequential damages arising from your use of the Services — including any dispute between a Parent and a Kid about amounts owed, chores completed, or payments made outside Habitude Chores, and any decision you make based on Habitude Fitness's suggestions or estimates. Our total liability for any claim relating to the Services is limited to the amount you paid us in the twelve months before the claim arose. Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including liability for bodily or moral injury caused by our fault, or rights you have under Quebec's Consumer Protection Act.

8. Termination

You may stop using the Services at any time and delete your Habitude account and its data yourself from Account & data in your Habitude account, or by writing to us (see Privacy Policy, Section 7). Deleting your account also deletes your Habitude Chores family and its Kid profiles. We may suspend or terminate an account that violates these Terms.

9. Changes to these Terms

We may update these Terms as the Services change. We will update the "Last updated" date above and, for material changes, make reasonable efforts to notify active accounts by email before the change takes effect.

10. Governing law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

11. Contact

Questions about these Terms: support@habitude.my

Part B — Habitude Chores

12. What Habitude Chores is

Habitude Chores is a family chore-and-allowance tracker. A parent or guardian ("Parent," "you") opens it with their Habitude account, which creates the family; adds one or more children ("Kids"); assigns chores; and tracks an in-app balance. No real money moves through the App. Any amount shown as "earned" or "available" is a record only — an IOU between you and your child. You are solely responsible for actually paying your child (e-transfer, cash, or however you choose) outside the App, and for confirming that payment inside the App via the settlement feature.

13. Who can use Habitude Chores

You must be the parent or legal guardian of any Kid profile you create. Habitude Chores is not directed at children as independent users — a Kid profile is created and controlled by a Parent, accessed under that Parent's supervision, and is not a standalone account a child can register for on their own.

14. Your family

• Each family is managed by one Parent, signed in with their Habitude account.
• You are responsible for the accuracy of chore values, payout decisions, and settlement records you enter — habitude does not verify any of it.

15. Family devices and PINs

• Kids sign in only on a family device: a device where you turned on "Let my kids sign in on this device". Your Habitude account stays signed in there, so a parent PIN is required first and is asked for before Parent mode on that device. Only turn this on for devices your family uses, and turn it off (in Settings) before a device leaves the family.
• Kid PINs and the parent PIN keep family members in their own views on a shared device. They are a convenience, not strong security: choose PINs your kids won't guess, and don't rely on them to protect anything beyond the App.
• If you forget your parent PIN, sign in to Habitude again with your password; Parent mode then opens without the PIN, and you can set a new one.

16. Kids' data and your responsibility as Parent

You control what information exists about your Kids in the App — their first name, a PIN you set, and the chore/goal/badge activity you and they generate. See our Privacy Policy for exactly what we do and do not collect about Kid profiles. By adding a Kid profile, you confirm you have the authority as parent or guardian to do so and to consent on their behalf to this limited processing.

17. Habitude Chores disclaimers

Balances, badge-eligibility calculations, and goal-progress figures are provided for the family's own tracking purposes only and are not financial, tax, or legal advice. habitude explicitly does not encourage children to take on debt — see the in-app badge design and our product principles — and nothing in the App should be read as such. Product names, prices and pictures filled in from a link you paste come from the shop's page and may be out of date.

Part C — Habitude Fitness and MacroTrack

18. What Habitude Fitness is

Habitude Fitness is one app with two parts, available separately:

• MacroTrack is a food log: you record meals and see your calories, macronutrients (protein, carbohydrates, fat) and, for meals built from foods, other nutrients, compared with your targets. It can suggest targets from your body details and goal, and it offers streaks, points, badges, a vacation mode and a daily motivation card to encourage a consistent habit. MacroTrack+ adds meal photos (a meal estimated from a photo) and a weekly review of how your week went.
• Training builds training programs and logs your workouts (Part D).

If you have both parts, they work together: your training plan shapes your suggested calorie and macro targets, and your eating is taken into account when a workout is reviewed. Each part asks for your consent separately before it saves anything (see our Privacy Policy).

19. Not medical or nutrition advice

Habitude Fitness is a tracking and planning tool, not a medical device, and nothing in it is medical, dietary, nutrition or physiotherapy advice. Programs, suggested targets and ranges, percentages of Daily Value, on-target indicators, explanations, tips and motivational messages are general information only, based on published research on nutrition and training. They do not take your health, medications, allergies, injuries or circumstances into account. Talk to a doctor or registered dietitian before changing what you eat, and to a doctor or qualified professional before starting or changing an exercise program — especially if you are pregnant or breastfeeding, have a medical condition (such as heart disease, diabetes, kidney disease or a food allergy), have an injury, or have or have had an eating disorder. If tracking food or training starts to feel stressful or compulsive, stop and reach out for support.

20. Suggested targets are a guide

Suggested calorie and macro targets come with ranges and markers showing where the suggestion sits. You are free to eat above or below any of them; the App explains what tends to happen in each range, but how you feel comes first. The two-weekly check may suggest a small change to your calories based on your weigh-ins; you decide whether to apply it. You can also set your own targets at any time.

21. Estimates are approximate

• Calorie needs are estimated with standard formulas from your body details, activity and training. Real needs vary from person to person.
• Photo estimates, whether pasted from an AI assistant or made by MacroTrack+, are guesses from a picture produced by an AI model. It can mistake one food for another, and portion sizes, oils, sauces and hidden ingredients are easy to misjudge. Check the foods and amounts, and correct them, before you save the meal; you can add a note (for example, how it was cooked) for a better estimate.
• Weekly reviews (MacroTrack+) are written by an AI model from the numbers in your log. They can misread a week, especially one with days not logged, and they're encouragement and general suggestions, not advice for your health.
• Food database values come from Health Canada's Canadian Nutrient File and describe typical foods, not the exact item you ate. Brands, recipes and preparation differ.
• Amounts converted between units (for example cups to grams) rely on typical densities and household measures.

Treat every number in Habitude Fitness as an estimate for following trends over time, not as an exact measurement.

22. Streaks, points, badges and vacation mode

Streaks, points and badges exist only to encourage you. They have no monetary value and cannot be exchanged, transferred or redeemed. Vacation mode lets you take a limited number of days per calendar year (currently 21) during which a missed day does not reset your streak. We may adjust how these features work over time.

Part D — Habitude Fitness: Training

23. What Training is

Training builds a training program from what you tell it — your goal, experience, recovery, schedule, equipment, and body areas to avoid or go easy on — and lets you log your workouts: sets, weights, reps, cardio and mobility, with rest timers, records, an easier week when needed, and a review at the end of each workout. It places your workouts on the days of the week you choose (a missed workout moves to your next workout day) and, if you turn them on, sends reminders.

24. Check your health before you train

Exercise carries a risk of injury. Before starting Training, and before making it harder, check with a doctor if you have, or think you may have, a heart condition, high blood pressure, chest pain, dizziness or fainting, a bone, joint or back problem, a recent injury or surgery, if you are pregnant or recently gave birth, or if you have not been active for a long time. Stop right away and get medical help if you feel chest pain, severe shortness of breath, dizziness or unusual pain while training.

25. Train within your limits

• Body areas. When you flag a body area, Training avoids or limits exercises that usually load it, and explains each swap. This is general guidance based on how exercises typically load the body, not a diagnosis, treatment or rehabilitation plan. If you have an injury, follow the advice of a health professional.
• Form and loads. You are responsible for choosing loads you can handle, using good technique, warming up, and using equipment safely (including spotters or safety bars when lifting heavy). Exercise descriptions are general and cannot see how you move.
• Pain. Pain is a signal to stop that exercise. Flagging joint pain in the App helps it adjust, but it is not a substitute for care.
• Cardio. Cardio effort is described with a simple talk test. Go at a pace that's right for you, and slow down if you feel unwell.

26. Programs and progress are guidance

Programs, sets, rep targets, effort targets, rest times, easy weeks, the weekly schedule and the end-of-workout review are generated automatically from your inputs and your log, following general training principles. They are suggestions, not instructions: you may change, swap or skip anything. The end-of-workout review compares your workout with your recent trend and is meant only to encourage you.

27. Rest alerts and reminders

Rest alerts and reminders depend on your device, browser, notification settings and connection, and may arrive late or not at all. They are a convenience, not a safety feature, and you can turn each reminder off in Settings.

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